FAQs

Can I cancel/change my order?

Please be very certain of your decision before placing an order on our website. Do enquire with us about any concerns or special requests before making an order, as having to cancel or refund orders prolongs and confuses our administrative process! Strictly no refunds or cancellations after payment is made. Thank you for your understanding! 

If you made a mistake in your order, do reach out to us and we'll do our best to help.

What are your delivery charges like?

As of now, we offer delivery at $8 islandwide excluding Tuas, Sentosa and Jurong Island.

What time will you deliver? Can I choose my timing?

Deliveries will be made any time between 12pm-6pm. Unfortunately, we do not allow for any selection of specific timings as our courier service optimises their route according to location, which would explain the reduced cost in delivery.

If there are any changes, we will inform you! If you need your bakes by a certain timing, you may feel free to call for your own courier service (eg. Grab delivery) at your own cost.

Do you do same day delivery?

We do not offer this service for now as all our bakes are baked-to-order. If there are any extras on the day itself, they will usually only be available for self-collection.

What time can I pick-up my bakes?

Self collection is strictly between 12-4pm as stated in your order, unless informed.